Refund Policy
Refund & Return Policy – Velluti
Content:
We want you to be completely satisfied with your purchase. If you are not, you may request a return or refund according to the following conditions:
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Returns: Accepted within 30 days of delivery. Items must be unused, in original packaging, and in the same condition as received.
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Refunds: Once your return is received and inspected, we will notify you and process your refund to your original payment method.
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Non-returnable Items: Sale items and gift cards are non-refundable.
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Shipping Costs: Customers are responsible for return shipping unless the product is defective or incorrect.
To start a return, email us at contact@velluti.co.